Mrs. Hice is a founding partner at Text4ROI and the parent company Red Leaf ROI Group and has been a serial entrepreneur in many ventures in the sales and marketing arena. Carrie brings the pragmatic experience of working for Big 5 Consulting firms and the vision of a forward thinking “out of the box” entrepreneurism. For over a decade she has built and redesigned sales and marketing strategies for Fortune 100 companies in the US and Internationally. Carrie is recognized by her peers as a Customer Relationship Management strategy innovator and thought leader. She has had a distinguished career selling professional and relationship management solutions to large corporations and small businesses alike.
Early in her career, Carrie spent 6 years in the Customer Relationship Management practice at KPMG/BearingPoint, where she help build that practice up to over 300+ consultants in the CRM group. She built more than 50 call centers, while structuring and managing a large number of complex projects and solutions for Fortune 100 companies that included clients such as Chase, Bank of America, Nasdaq, New Century Mortgage, Accredited, AT&T, Nextel/Sprint, Hartford Insurance and many others.
In 2005, she ventured out to build several of her own large call centers and is still active in the call center outsourcing business. Carrie leads the drives a new-generation of sales though a process that improves profit margins and creates high-value return on investments for Text4ROI clients. Carrie is very active in several different business ventures as acting Chief Marketing Officer or advisor.
Mrs. Hice attended the University of Texas for business management in Austin, TX. Go Longhorns!! She has also received a Six Sigma Green Belt and is certified in multiple technologies such as Avaya, Siebel, Nortel and others. She serves on the Board of several charity organizations in Texas, is an avid Texas Hold'em poker player and she is a member of the National Women’s Business Council. She is married and resides with her husband in Austin, TX.
