Dion Hinchcliffe

Dion Hinchcliffe, globally renowned business strategist and enterprise architect, consults and works directly with Fortune 500 companies, the federal government, and the Internet startup community, guiding them in the application of Web 2.0 best practices. A thought leader and Web futurist, he has been quoted by BusinessWeek, CNET News, Wired Magazine, CIO Magazine, and many other well-known industry periodicals.

Sam Lawrence

Sam Lawrence, the ex-Chief Marketing Officer (CMO) for Jive Software is known for going big. He is an unconventional and experienced marketer who knows how to bring big ideas to reality. A frequent industry speaker and popular Enterprise blogger, Sam is well known as a firestarter and thought-leader.

whurley

whurley is the chief architect of open strategy at BMC Software, Inc., where he sets BMC's open source and cloud computing agendas for the office of the CTO.

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Participate in the discussion

Designing the Experience

Synopsis:

Speakers/Panelists:

Alex Jones
User Experience Manager
Pluck
bio

Erik McMillan

bio

Alora Chistiakoff
Principal and Co-Founder
The Indigo Heron Group, Inc
bio

Craig Heartwell
Chief Technology Officer & Customer Success Manager
OnDialog, Inc.
bio

Schedule:

Monday April 27, 2009 at 11:00 AM

Synopsis:

User Experience Design is not a candy coating. It is not a checkbox. It is not something to throw on at the last second.

User Experience design is a carefully crafted balance of customer desires and business goals. It is made up of every interaction your customers have with your business. In this panel we'll discuss the importance of planning that experience, cover the strategies and tools you can employ to solve complex problems and how best to integrate social media tools for a consistent overall experience and extended reach.